The green light should light up and if so, the brewing process will proceed normally. Turn on the power, reinsert a pod and close the lid. Now, wipe everything clean with a wet cloth and re-clip the pod-holding mechanism back into place. (I have successfully used a folded-up paper towel moistened with a window or eye glass cleaner).
#TASSIMO FIDELIA PODS CODE#
Next, very thoroughly rub off the stubborn built-up hazy coating from the clear rectangular plastic cover of the bar code reader with a non-abrasive cleaner. This will cause it to hinge upwards allowing greater access for removing all of the accumulated coffee grounds, stains, etc. With the power off, using your two index fingers, reach back and lift up to un-clip the pod-holding mechanism. If it still doesn't work, then a much more thorough cleaning of the bar code reader and pod-holding mechanism will be required. If the problem persists, remove the pod and wipe clean the rectangular plastic-covered bar code reader with a damp cloth or paper tower, and try again. Before proceeding, try again with another pod. Problem 1: "With the power on, the orange light lights up, but with the pod properly inserted, the unit will not read the bar code or brew". Luckily, relatively simple fixes were possible. I was reluctant to discard it since it was otherwise in very good physical condition. Over the past years, I have enjoyed some great coffee using this older model Tassimo (TAS 45111UC/01) brewer but on several occasions the unit inexplicably stopped working. 2: Brewer works but leaks into cup holder Thank you for getting in touch with us and if you need anything further please do get back in touch" If a customer has called us then we will be looking into the issues described by the customer.Īs previously mentioned I have passed this along to our brand team to look into this further. If there is an issue with a particular product of ours we would like to be given the opportunity to investigate it. We always recommend that if a customer is having problems to call us so that we can help with the issue they may be having. I have passed this on to our brand team for further review however after looking through myself there are multiple issues that customers seem to be having. "Thank you for kindly responding with the attachment, I have now been able to view what it was you were referring to. You may need to use water to help to remove the disks at the same time as poking with the tooth pick.Ĭontacted Jacons Douwe Egberts about this, heres their response, though no acceptabce that thereis a problem or what the outcome of out exchanes will result in - yet! If the disks don’t all come out I generally get a tooth pick or something similar to poke up the nozzle from both ends and eventually the foil disks will come out. Give the nozzle a good clean with water (directly from the tap) and this may be enough to clear the foil disks. The nozzle assembly also includes the puncture / water feed to the podĤ. Push the nozzle upwards from the discharge part. This is attached by a tang at the rear and will easily come out using a little forceģ. It is very easy to resolve this problem.Ģ. When these accumulate (3 or 4) they can block the nozzle. The foil disks break away from the coffee pod and get into the nozzle. On of the most common problems I have experienced with my TAS5542 machine is with small foil disks getting into the nozzle. I hope it works for you too!Ĭomments for Why has my Tassimo brewer stopped working? Once we had cleaned ours, the problem was solved immediately. Turn the machine off, lift up the brew head, lift up the thin tray on which you place the T-Disc, and then look for the glass/plastic screen. Our problem was that the glass or plastic had become dirty and the reader could no longer “see” the barcode clearly.Īs a result, although the brewer came to life – just as you describe – it didn’t know what to do, because it wasn’t receiving any information from the barcode on the T-Disc. Anyway, beneath that glass or plastic is the barcode reader. You know how every T-Disc has a bar code? When you place the T-Disc in the brew-head, the barcode lies flat on a small area of glass. I also descaled it, just in case.Īssuming your problem is the same as ours was…and it sounds like it might be…the solution is really simple. I did the same as you, trying to reset the brewer. We have had a similar problem with a Tassimo we use from time to time. I have tried turning the machine on and off to “reset” it, but that hasn’t helped.ĭo you know what the problem is? I would really appreciate some advice! It’s weird because when I press the button, I do hear the machine come to life. This is happening whether I’m just brewing coffee, or put a milk T-Disc in to make cappuccino. But when I add a T-Disc and then press the big button, it doesn’t brew. I have a problem with my Bosch Tassimo brewer.
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